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SaaS Company Payment Recovery

SaaS companies lose 5-10% of revenue to failed payments and late invoices. With recurring billing, payment failures, and dunning management, manual recovery is impossible. PingPaid automates the entire SaaS payment recovery process.

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8%
Revenue lost to failures
30%
Churn from non-payment
15%
Recoverable revenue
50%
Churn reduction with PingPaid

Why SaaS Company Payment Recovery struggle with payment

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Payment failures are revenue leaks

Credit cards expire, banks decline transactions, and customers do not update payment info. Every failed payment is lost revenue.

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Churn from non-payment

Customers who do not pay eventually churn. But they might pay if you remind them properly.

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Dunning is manual

Most SaaS companies handle dunning manually — sending emails, updating payment info, retrying charges. This is inefficient and error-prone.

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No visibility into payment health

Most SaaS companies do not know which customers are at risk of non-payment until it is too late.

How PingPaid solves it

Built specifically for your industry.

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Automated dunning

PingPaid sends automated dunning emails — escalating from gentle reminder to urgent notice — with links to update payment info.

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Payment retry logic

Smart retry schedules based on card type, bank, and failure reason. Maximize recovery without annoying customers.

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Payment health dashboard

See which customers are at risk of non-payment, which have expired cards, and which need intervention.

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Stripe integration

Connect with Stripe to automatically retry failed payments, update card info, and track recovery metrics.

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Churn reduction

Reduce involuntary churn by 30-50% with automated dunning and payment recovery.

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Revenue recovery

Recover 15-20% of failed payments that would otherwise be lost. Direct impact on MRR and ARR.

How it works

Three steps to automated collection.

1. Connect your billing platform

Connect Stripe, Chargebee, or Paddle. PingPaid reads your subscription data, payment history, and failure reasons — and organizes everything in one dashboard.

2. Configure dunning rules

Set up dunning sequences, retry schedules, and escalation rules. PingPaid pre-configures best practices for SaaS companies — or you can customize everything.

3. Automated recovery

PingPaid sends dunning emails, retries failed payments, updates card info, and escalates to collection — all automatically. You monitor the dashboard and handle exceptions, while routine recovery runs on autopilot.

Stop chasing invoices. Start collecting them.

21 days free premium. No credit card. No setup. Just results.

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Frequently Asked Questions

How much does PingPaid cost for SaaS companies?

PingPaid starts with a 21-day free trial. After that, €29.99/month for up to 1,000 subscribers. Volume pricing available for larger companies.

Does PingPaid integrate with Stripe?

Yes. We integrate deeply with Stripe, including payment retry, card update, and dunning management.

Can PingPaid reduce my churn?

Yes. Our customers typically see 30-50% reduction in involuntary churn from failed payments.

What about payment retry logic?

PingPaid uses smart retry schedules based on card type, bank, and failure reason. We maximize recovery without annoying customers.

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