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Payment Reminder Templates

5 ready-to-use payment reminder templates. Friendly, firm, final, legal, and phone scripts.

๐Ÿ’ฌ The Templates

1. Friendly Reminder

Best for: 7 days before due date, or 1-3 days after. Warm, non-confrontational.

Subject: Friendly reminder โ€” Invoice #[Number] due [Date]

Hi [Client Name],

Hope you're doing well! I wanted to send a quick reminder that invoice #[Number] for [Amount] is due on [Due Date].

I've re-attached it here in case it got buried in your inbox. No rush โ€” just wanted to make sure it didn't slip through the cracks.

Let me know if you need anything!

[Your Name]

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2. Firm Reminder

Best for: 7-14 days past due. Professional but direct.

Subject: Invoice #[Number] โ€” [Amount] overdue by [Days] days

Hi [Client Name],

Invoice #[Number] for [Amount] is now [Days] days past due (originally due [Due Date]).

Please let me know when I can expect payment. If there's an issue, I'm happy to discuss a payment plan โ€” but I need communication to keep things moving.

Thanks,
[Your Name]

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3. Final Notice

Best for: 14-30 days past due. Direct, with consequences stated.

Subject: FINAL NOTICE โ€” Invoice #[Number] โ€” [Amount] overdue [Days] days

[Client Name],

This is a final notice regarding invoice #[Number] for [Amount], which is now [Days] days overdue.

Per our agreement, a late fee of [1.5%] per month has been applied. Current balance due: [New Amount].

Please remit payment by [Date + 7 days] to avoid further escalation. If you need a payment plan, reply by [Date] and we can discuss options.

[Your Name]
[Your Company]

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4. Legal Notice

Best for: 30+ days past due. Formal, mentions collections/legal action.

Subject: Collections Notice โ€” Invoice #[Number] โ€” [Amount] overdue [Days] days

[Client Name],

Invoice #[Number] for [Amount] is now [Days] days overdue.

This invoice has been referred to our collections process. Late fees of [1.5%] per month ([Late Fee Amount]) have been applied. Current balance due: [New Amount].

Payment in full is required by [Date + 7 days]. Failure to remit may result in referral to a third-party collections agency and reporting to credit bureaus.

[Your Name]
[Your Company]

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5. Phone Script

Best for: When emails aren't working. A call is harder to ignore.

"Hi [Name], this is [Your Name] from [Your Company]. I'm calling about invoice #[Number] for [Amount]. It's been [Days] days past due, and I wanted to check in directly.

Is everything okay on your end? Sometimes payments get delayed internally, and I'm happy to work with you if there's a genuine issue.

Can we set a firm payment date today? I can send a confirmation email with whatever we agree on.

I value our working relationship, so I want to figure out a solution that works for both of us."

IF they say "I'll pay soon":
"I appreciate that. Could we put a specific date on it? Even if it's [Date 2 weeks out], having a firm date helps me plan my cash flow."

IF they say "We have a problem":
"I understand. Let's figure out a payment plan. What amount can you commit to this week, and what date for the balance?"

IF they say "We don't have the budget":
"I understand budget constraints. Would it help if we broke this into [Number] payments over [Timeframe]? I'm flexible on structure, but I do need a commitment to move forward."

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